Making a Complaint to Clutha Health First
At some stage in your relationship with Clutha Health First, you may feel that you have a genuine reason to complain about the service that you did or did not receive, or the manner in which your particular problem was dealt with.
In the first instance, please direct your complaint, in writing, to our Manager, who will investigate your concerns.
Please send this to:
The Manager, Clutha Health First, P.O. Box 46, BALCLUTHA 9240
If you are unable to do this or remain dissatisfied, then you may contact:
The Health & Disability Advocacy Service
Telephone 0800 555 050
They will contact you to investigate your complaint. They will involve you in the process and in any remedial action that is taken. |
