- GP Services, from 9 am - 6 pm daily, Monday to Friday.
- Immigration New Zealand Medical Examinations
- Health Monitoring Advice.
- Pre Employment Medicals.
- Accident and Emergency cover 24 hours per day, 7 days per week.
General consultations with the doctors and nurses of the health centre are usually made by appointment. Appointments can either be made by phone or by visiting in person. Listed below are the practice hours.
- Monday to Friday- 9.00 am - 6.00 pm.
When you call, please let the receptionist know what time is convenient for your appointment and they will list all the free appointments around that time. The earlier you phone the greater your chance of being seen at your preferred time.
It is also a good idea to let the reception staff know how urgent the appointment is and what it is for. Some procedures may need longer appointment times. Urgent problems will always be dealt with immediately, however, it may not always be with your usual doctor. If you have any concerns about the health or safety of your children, please call immediately.
When you arrive for your appointment, please let the reception staff know that you have arrived at the practice. They will check your name off on the computer so that your doctor knows that you have arrived.
- If possible, try to arrive a few minutes early. It is not uncommon for the doctors to see patients earlier, particularly if the preceding patient has not yet arrived or the doctor is running ahead of time.
- If you can't make your appointment please phone the reception staff and let them know so that the appointment time can be given to someone else.
- Finally, please be understanding when the doctors or nurses are running behind time. They do their best to see you at the correct time of your appointment, but being health professionals, a number of instances occur daily that are beyond their control. Most often, this is simply caused by patients arriving late.
What to do when the health centre is closed:
In the event that you need medical help outside our regular hours of practice, please call Clutha Health First General Practice on 419 0500. Your call will be diverted to HomeCare Medical who will triage your call and get you the help that you need. Of note Clutha Health First General Practice phone lines will automatically divert your calls should you try phoning us when we are closed. This means that you always have access to medical care - 24 hours a day, 365 days a year.
Immigration NZ Medical Examinations:
Clutha Health First General Practice is part of a group of physicians that offer immigration medicals to the residents of and visitors to South Otago.
Appointments for Immigration Medicals must be made in person at our practice. Please allow 1 ½ hours in the practice to see a variety of providers to have your immigration medical undertaken.
- You will need to bring your current passport with you when making your appointment.
- If you wear correcting lenses you will also need to bring these with you for the eye test.
- You may be required to do blood tests and a urine sample after your appointment.
- If a chest x-ray is needed this is done separately at Otago Radiology, which is also within Clutha Health First building. Xray appointments are made at our Main Reception and can be done at the time of booking your Immigration Medical appointment.
Please refer to our fees section for costs associated with Immigration NZ Medical Examinations.